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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant log on to my bank. circle just goes around and around,

Customer Question

Cant log on to my bank. circle just goes around and around
JA: Have you tried having password ***** directions emailed to you?
Customer: What password ***** directions? Was on line for a while with Citizensbank could not find cause
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't know. You are dealing with an old lady. Technology got way beyone me
Submitted: 12 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 12 days ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 12 days ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 12 days ago.

What's your Internet browser program, such as Microsoft Edge, Safari, Internet Explorer, Mozilla Firefox, Google Chrome, etc.?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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