Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How do I bypsss c the password that I can not remember I…

Customer Question
How do I bypsss...

How do I bypsss c the password ***** I can not remember I have my seriAL number

Technician's Assistant: What's the make/model of your device? How old is it?

Acer windows 7 home premI'm about 5 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Called Acer Support they said I needed another computerm before they could help me

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

No just that I have tried all my old passeords

Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 minutes by:
7/13/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 1 year ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,199
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Do you mean you are not able to open any program on your Acer computer?
Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?
Please reply at the box below. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 1 year ago

It looks like you are not there. We can schedule another time.

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 1 year ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I don't remember my password to log in to my computer. When
I don't remember my password ***** log in to my computer. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,199 satisfied customers
I have a desktop computer "ACER GATEWAY" with this serial
Hello I have a desktop computer "ACER GATEWAY" with this serial number PTGBL0202111000BA0100 I can't find the dirvers on Acer web page … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
My computer has been hacked, my files deleted and has been
my computer has been hacked, my files deleted and has been locked asking for a p[assword that I obviously dont know. OS is windows 10 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Can u call me, acer 3 years old, he cant remember the pass
he got hacked and cant remember pass word to on his computer… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,199 satisfied customers
I keep getting a garbled message on my phone that I need to
I keep getting a garbled message on my phone that I need to renew my subscription to Magic Jack. I was sent a post card about 6 weeks ago and I filled it out and sent it back. Now the phone is so garb… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My Acer laptop was stolen last night. I remember registering
My Acer laptop was stolen last night. I remember registering it when I purchased it but when I try to log on to an account ACER does not recognize any of my email addresses. Is it possible to get the … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my windows 7 wont boot. computer froze so i switched it off
my windows 7 wont boot. computer froze so i switched it off without closing down.when i switched it back on i am getting a black screen with white text on it : Boot from AHCI CD-ROM : NVIDIA Boot agen… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor\u0027s Degree
246 satisfied customers
arlier this week I had a chat with "Daniel" and he help me
arlier this week I had a chat with "Daniel" and he help me with the problem and I received the help I ask for. However, - he suggested I get in touch with the manufacturer about getting a new hard dri… read more
Daniel
Daniel
554 satisfied customers
I have an acer laptop that vista home was destroyed on and
I have an acer laptop that vista home was destroyed on and dont have a back up disk what can i do… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
monitor does not stay on. Checked all cords and they are properly
monitor does not stay on. Checked all cords and they are properly fitted. When I turn the monitor off and back on, I get the "acer" identifier, then my Windows screen comes on for about a second, then… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
i was wondering if there was any place in va around the blacksburg
i was wondering if there was any place in va around the blacksburg area that works on acer computer or do i have to send it back to the company… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
Keep being asked to register laptop but acer will not accept
Keep being asked to register laptop but acer will not accept id taken from sticker on reverse-this has been going on for 2 years.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
writing because gateway says you folks took over support of
writing because gateway says you folks took over support of the machine i'[m working on. its a gateway notebook, model 500B1, serial XXXXXXXXXX sometime in past few years, the "d:recovery" drive on th… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Trying to get Windows 7. I have Aspire 1202M that I bought
Trying to get Windows 7. I have Aspire 1202M that I bought on 08-21-2009. Program says my serial number is XXXXX It is PTSC60X0029230302A2706… read more
Adam Lowrance
Adam Lowrance
Senior Technician
Vocational, Technical or Trade Scho
327 satisfied customers
I am trying to upgrade our Acer Aspire M1202 from Vista Home
I am trying to upgrade our Acer Aspire M1202 from Vista Home Edition to the Windows 7 Home Edition. The product code on the side of the desktop does not fit the pattern they describe. The form at www.… read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
513 satisfied customers
i need a replacement key, my computer is less than a year old,
i need a replacement key, my computer is less than a year old, still under warranty, my sn number is XXXXX off the bottom of my computer can anyone help me?????… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
I need your help I am trying to apply for my Windows 7 upgrade
I need your help I am trying to apply for my Windows 7 upgrade from Vista Home Premium The computer serial number is: LXAT90ZX048850152151601 Purchased from Office DEpot… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I want to install my old version of Photoshop 7. I do ...
I want to install my old version of Photoshop 7. I do not have my serial number. What do I do?… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x