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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Won't recognise pass word, Today, Snsv, Yesterday, I am a

Customer Question

Won't recognise pass word
JA: When did you last reset your username and password?
Customer: Today
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Snsv
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: Yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am a computer DUMMY
Submitted: 13 days ago.
Category: Computer
Expert:  Uranweb replied 13 days ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Are you using mac or PC? which version?

Where exactly are you trying to login? email or some other account? which one exactly?

Customer: replied 13 days ago.
Not a mac
Expert:  Uranweb replied 13 days ago.

ok, what about the rest?

Customer: replied 13 days ago.
Trying to loh on to laptop
Expert:  Uranweb replied 13 days ago.

Where exactly are you trying to login? email or some other account? which one exactly?

or you are trying to login to laptop itself?

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