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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?Once connected, I can troubleshoot the problem and resolve it while you watch.
I can definitely help you with that using Remote session
so you do not need our help?
ok, I will opt out, and another expert will help when you are ready
Hi,I'm sorry about the issue. I'm another tech; I will help you with this.Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below; we guarantee our service. Thank you,
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