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Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 293
Experience:  Data Systems Analyst for a School District
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I apparently have an account with Pandora. However I have

Customer Question

I apparently have an account with Pandora. However I have forgotten tmy password. When I attempt to sign up, I am told an e-mail was sent to***@******.*** with the code to allow me to reset my passwork. However, I never receive the e-mail. What to do, what to do, what to do???
JA: Have you contacted anyone about your account?
Customer: No. Shhould I? And who?
JA: Have you installed any updates recently?
Customer: I recently installed Pandora from the App store. Three weeks ago and have yet to accomplish an active account.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not that I am aware of.
Submitted: 13 days ago.
Category: Computer
Expert:  Jon replied 13 days ago.

Hi my name is***** me take a look at your original question so I don’t miss any details.

Expert:  Jon replied 13 days ago.

Did you happen to check your spam or junk folders in your email account? Sometimes the email will be put in these folders by accident.

Expert:  Jon replied 13 days ago.

Did you still need help? Were you able to try the instructions that I previously posted? Please let me know if I can further assist at your earliest convenience.

Thanks for your time.

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