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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18112
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Second opinion] I Have Been Locked out of my phone for 24

Customer Question

Second opinion] I Have Been Locked out of my phone for 24 hours now....It keeps asking me my e-mail and Password, and I cannot Remember It...Plese Help..
JA: When did you last reset your username and password?
Customer: I Really do not remember ever doing this...The Phone Is In My Son's name, is this going to be a problem..?
JA: What confuses you?
Customer: I cannot remember my e-mail address, or my password...
JA: Have you installed any updates recently?
Customer: No, Not That I am aware o f..
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, Just please get my phone turned on...Please Help..
Submitted: 3 months ago.
Category: Computer
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

If you have forgotten your email and password, please see:

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.