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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not access my Yahoo account - I have Spectrum for my

Customer Question

I can not access my Yahoo account - I have Spectrum for my internet n=but have had my sbc account forever and do not want to change it
JA: How long have you had this issue with your Yahoo account?
Customer: today and I need for work - I work from home been on the phone with ATT who notified me tough luck until merger goes thru with Verizon
JA: Have you installed any updates recently?
Customer: no I need to update browser version and do not know how to do that can you assist me?
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm working from an older laptop
Submitted: 14 days ago.
Category: Computer
Expert:  Kris R replied 14 days ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 14 days ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 14 days ago.
Im ready was trying to sign on w my lap top
Customer: replied 14 days ago.
I entered my temp password & would not accept
Expert:  Kris R replied 14 days ago.

Would you like me to connect and ass sit.

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