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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was on JustAnswer with a militaryofficer. I paid $5. I

Customer Question

I was on JustAnswer with a militaryofficer. I paid $5. I didn't have the correct password ***** asked to reset one. Now I cannot get back to the lawyer I was speaking with. If you have mymoney, I would like the service.
JA: When did you last reset your username and password?
Customer: I couldn't find a place to enter the new password.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: am I going to get my $5 back or just contest it on the credit card statement?
Submitted: 8 days ago.
Category: Computer
Expert:  Kris R replied 8 days ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 8 days ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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