For Online Computer Support, Ask a Computer Technician
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
An email that requests a read receipt (confirmation that it has been read) sends an email to the sender when it has been opened. To know when it was forwarded you will have to check the date on the email. Is it possible that it just got lost in your inbox and you did not see it until later? There should be no reason for it to disappear, and if you check your email online it should definitely be there as soon as someone sends it.
If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!
1 - How do you access your server? If it is highlighted that just means that it has not been read. If other mail is going to your computer from the server it is not possible that that one individually did not get sent and stayed on the server. It is possible that it went to a junk mail folder if you have one.
2 - It should still send an email saying that you read it, yes.
3. No, it is not possible that an email could disappear from a server without you doing anything. If you have your computer set up to receive messages from your server there should be no reason you need to forward it to yourself, it should be delivered to you automatically.
Does that answer your questions?
1 - Yes, that is correct. If you never deleted it and it was not put in Spam you should be able to find it. But if either of those things happened you won't
2 - It is rare that an email has an expiry date but if that is the case then yes, they still could have gotten a message saying you tried to read it.
3 - I can't think of any reason an email would disappear from your server unless there are settings to delete emails after a certain period of time or you deleted it yourself.
Yes, spam usually erases itself after a set time, typically 30 days. It's quite possible that the message would have gone to Spam, that happens very often. You can save someone's email address to your contacts to prevent it from going to spam.
No email would ever go directly to Trash.
It would be a good test to have them send you a test message.
Interesting. I have never heard of that. Thank you for letting me know.
Do you have any other questions at this time?
Yes, you did, and thank you so much, I really appreciate it.