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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I work from home, I have to scan documents then save.

Customer Question

When I work from home, I have to scan documents then save. Where do my scans go? I can't find them? Thank you!
JA: What kind of computer do you have?
Customer: hp15 laptop
JA: Have you installed any updates recently?
Customer: yes, this morning for one of the office related systems I work within
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so. I am a loan officer and everything must be secured due to confidential information. It's called VMware
Submitted: 4 months ago.
Category: Computer
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

What kind of scanner do you have?

Customer: replied 4 months ago.
hp officejet all in one 3830. why is the fee $36 and not $5 which is what I was told? not good so far...
Expert:  Cody replied 4 months ago.

it looks like you paid around $36 I would check with customer service first

Expert:  Cody replied 4 months ago.

Contact customer service here: http://ww2.justanswer.com/contact-us

Customer: replied 4 months ago.
I need a phone number please. And my problem hasn't been resolved
Expert:  Cody replied 4 months ago.
1-***-***-****
Customer: replied 4 months ago.
Thank you.
Expert:  Cody replied 4 months ago.

yw