For Online Computer Support, Ask a Computer Technician
Hello,I am the person that will be helping you today.
Which program did you use to access your email on the old computer? (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
Do you still have access to the hard drive from the old computer?
If you don't have access to the old drive, you may not have access to the old files. Do you just need help reconfiguring your computer today so that you can access your email account and your emails from the new computer?
You are asking if anybody is here. Yes, I am here. You may ignore the extra offer for remote assistance, if you wish.
May I ask what the goal behind the phone call should be so that I can give you the correct answer?