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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I want to cancel the app on my cell phone and return to

Customer Question

I want to cancel the app on my cell phone and return to original e-mail on my desktop. Can't get into my e-mail from my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: ASUS m32 series with Windows. Just give me back my e-mail and original password
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Please explain the problem a bit more in detail. What app do you want to remove from your phone and why.

Customer: replied 1 month ago.
I want to cancel my Cell app with Yahoo to my desk top e-mail. go back to what password ***** e-mail account I originally had.
Customer: replied 1 month ago.
no thank you
Expert:  Michelle replied 1 month ago.

What email account you originally had?

Customer: replied 1 month ago.
Please opt-out
Expert:  Josh replied 1 month ago.


Do you still need help with your issue?

Expert:  Josh replied 29 days ago.


Do you still need help with your issue?

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