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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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All of the devices in the house are connected to wi fi but

Customer Question

All of the devices in the house are connected to wi fi but the new computer went off line and will not come beck. I have reset my connection I have went to settings and wifi is on to connect automatically but it will not connect
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: Yes I did unplug all devices come back on that one will not
JA: Have you installed any updates recently?
Customer: The computer did auto updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO I just need to get this on line
Submitted: 4 months ago.
Category: Computer
Expert:  Kris R replied 4 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 4 months ago.

Hi,

Sorry for the Delay, I've just picked this one up.

Let me know when you're ready and we will make a start

Thanks

Kris