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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Experiencing a stuttering sound during audio and video

Customer Question

Experiencing a stuttering sound during audio and video playback. I am listening to Pandora right now and it is very annoying. I also get the same problem with YouTube videos and any streaming programs.
JA: What kind of computer do you have?
Customer: Dell Studio XPS 8100, Windows 10, version 1607, 1 TB Hard drive, 8GB RAM, 64 bit, x64 based processor, Intel i7 processor
JA: Have you installed any updates recently?
Customer: Just installed updates today.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am using RealTek High Def audio as the sound card which also has an updated drive.
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,

May I ask how long this has been a problem?

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