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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to access Word since I purchased the Office

Customer Question

I'm trying to access Word since I purchased the Office program when I purchased the laptop. Thought I had saved the activation code, but obviously didn't input it. Can you help me recover?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: HP Notebook Windows 10
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the receipt for the purchase including the Office for Home with a S/N #: 8898420884779G045762550804060 on the receipt
Submitted: 1 month ago.
Category: Computer
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

Did you register your Office when you put it on your pc?

What version of office is it?

What email did you sign up with?

Where did you purchase your office? Online, downloaded, from store etc?

Expert:  Richard replied 29 days ago.

Hi there and welcome

do you still need assistance with this?

Please let me know

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