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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't sign on to my microsoft account, It is a 1 1/2 year

Customer Question

I can't sign on to my microsoft account
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: It is a 1 1/2 year old dell stand alone windows 10. I will have to look up more hidden specifics
JA: Have you installed any updates recently?
Customer: Yes,some updates have been installed.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had a user name of***@******.*** and a password, but now I can't sign on anymore.
Submitted: 1 month ago.
Category: Computer
Expert:  Cory replied 1 month ago.

Welcome, I am Cory.

Have you tried anything else besides login?