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I am trying to...

I am trying to connect toRyan R who was helping with a problem

Technician's Assistant: What kind of computer do you have?

IMac

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 1 year ago.Category: Computer
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Answered in 22 hours by:
6/17/2017
Tech Support Specialist: Jay D, Computer Engineer replied 1 year ago
Jay D
Jay D, Computer Engineer
Category: Computer
Satisfied Customers: 681
Experience: Business Owner at LCS
Verified

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

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Tech Support Specialist: Jay D, Computer Engineer replied 1 year ago

Ryan is not available at the moment but I am here to help is that's okay?

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