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Hi there and welcome
Can you tell me please what you mean with a dead spot? It is black? Or non responsive?
Please let me know
Can you click on the three dots in the top right then go to settings, then show advance settings
Then Reset Settings
Once done, tell me how it then performs please.
Ok, what exactly do you mean with it is not responsive?
Google Chrome is a web browser to display web pages, what exactly in it is not responsive?
ok, can I connect to he computer?, Ill do it at no charge as this issue is quite stange and I need to see it myself
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect