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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a yahoo account but changed my mobile number from

Customer Question

Hi I have a yahoo account but changed my mobile number from Kenyan to Australian number I now can't access my mails
JA: How long have you had this issue with your Yahoo account?
Customer: Changed my number yesterday when I bought a new handset
JA: Have you installed any updates recently?
Customer: Yes I have downloaded the yahoo app but it's asking for key which I don't have
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I just want to access my mails am expecting an urgent mail
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you created the account, did you also specify a recovery email address?

Please let me know