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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I tried to sign on to my wifi & I am getting a message that

Customer Question

hi. I tried to sign on to my wifi & I am getting a message that my computer has alerted u that there is a virus error 268b3 atyour tool free
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: asus modelx55y
JA: Have you installed any updates recently?
Customer: no I just opened it up to try & get it on wifi all I'm getting anerror
JA: Anything else you want the computer expert to know before I connect you?
Customer: 3268b3. I just want to be able to connect to wifi
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

Hi,
I'm sorry about the issue. Does this issue still occur when you shut down / restart the computer?

Or does this issue only occur when you open the Internet? etc.?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

Can you shut down / restart your computer first, and check?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,