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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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On the IME Japanese version today, I see a X saying it is

Customer Question

On the IME Japanese version today, I see a X mark saying it is disabled.
JA: Which software or app can I help with?
Customer: How can I able it? Am using windows 10 by the way.
JA: The Computer Technician will be able to walk you through that. What have you tried so far with your software?
Customer: I have taken out the program and downloaded it again hoping it will work. but No, it is not working.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. not at this time.
Submitted: 2 months ago.
Category: Computer
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Which program are you seeing IME Japanese disabled in, please? tell me a bit more.

Customer: replied 2 months ago.
Am using google IME the newest version I beleive.
Customer: replied 2 months ago.
Help me walk through it.
Expert:  Russell H. replied 2 months ago.

That's the Input Method Editor to convert keys into Japanese. I don't know anything about it, so with regrets I have Opted Out, opening the case to some Expert here, in this category, that does know about it.

Expert:  Josh replied 2 months ago.


I apologize that you had to wait a long time for a response.

Do you still need help with your issue?

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