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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cant get into my aol accent, I am the administrator my

Customer Question

I cant get into my aol accent, I am the administrator my girlfriend has the other, it says that my account is out of date, but hers comes out I have tried every thing possible.
JA: How long have you had this issue with your A.O.L. account?
Customer: more than a year
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: dell
JA: When did you purchase your Dell? What troubleshooting have you tried?
Customer: the old one broke so I got the 10 going maybe 3 years
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Dustin replied 4 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

What type of computer do you have available to use, Is it a Windows ( XP, Vista, Windows 7, 8, or 10) Or do you have a Mac ( 10.6 10.7 10.8, Yosemite, Sierra, Etc )

When was the last time you could login to your email account?

Also, do you normally login from a computer, or a phone, or a tablet? Please specify the type of device you normally use?

And just to be certain, is there any device or program that can still log into your email account currently?

Thank you for your response,

Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

Customer: replied 4 months ago.
I have the windows10 now, I had the 8 the last time I logged in was when I had the 8. more then 1 year ago
Customer: replied 4 months ago.
cancel me is adding too much money. Thanks any way.
Expert:  Dustin replied 4 months ago.

Here is the link to cancel.

If you decide you do want help let me know~