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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a problem ,I try to add my password and the prove I

Customer Question

good morning I have a problem ,I try to add my password ***** the prove I am not a robot comes on and I can not get pass it. can you help me? Ron
JA: When did you last reset your username and password?
Customer: its been quit a while ago
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: its a hp microsoft
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: I bought it about two years ago ,and all I know is to turn it on, lol
JA: Anything else you want the computer expert to know before I connect you?
Customer: i have mcfee and fix it repair
Submitted: 4 months ago.
Category: Computer
Expert:  Jay D replied 4 months ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 4 months ago.

what is it that you are having problems logging into?

Customer: replied 4 months ago.
logging on to to yahoo to check my email
Expert:  Jay D replied 4 months ago.

did you forget the password?