How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

PEARL, YOU WERE WORKING WITH ME BEFORE.. IS THIS CORRECT? I

Customer Question

PEARL, YOU WERE WORKING WITH ME BEFORE. MY NAME IS***** THIS CORRECT?
JA: What's your objective for this Pearl project?
Customer: I HAVE TO ACTIVATE MY GMAIL *****@******.***. i ENTERED***@******.*** ON MY LAST ENTRY, AND IT IS A TYPO. CAN WE START OVER, OR PATCH ME TO THE SIGN UP PAGE.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I WAS TRYING TO GET A PIN THROUGH WORK.GOOGLE.COM/PIN. I NEED TO GET THIS RESOLVED TODAY, AND AS SOON AS POSSIBLE. HELP!!!!!!!
Submitted: 2 months ago.
Category: Computer
Expert:  Jay D replied 2 months ago.

Hello and welcome. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to assist you.

Please give me a few moments to go over the question and I will look into this for you. Also please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Customer: replied 2 months ago.
I am patiently waiting.
Customer: replied 2 months ago.
I THOUGHT I JUST PAID FOR THIS WITH A CREDIT CARD ENDING IN 2919.
Expert:  Jay D replied 2 months ago.

what you paid for was to speak with an expert, if you want us to connect to your computer and perform remote assistance then that does cost extra.

Expert:  Jay D replied 2 months ago.

do you wish to continue with the remote support, if so you will need to change your payment method to another card?