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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a download version of Print Shop for Macintosh

Customer Question

I purchased a download version of Print Shop for Macintosh yesterday. Got an email receipt, but no download only instructions to use "My Account"...where is "My Account"?
JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: browser, gmail
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: don't know. I am not very computer literate
JA: Anything else you want the computer expert to know before I connect you?
Customer: no no
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

It can be purchased from a number of places

Can you tell me exactly from where you purchased it please?

Thank you