How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am very frustrated. This never used to happen. I want you

Customer Question

I am very frustrated. This never used to happen. I want you to establish a code for me and keep it on file so I never have to go through this again.
JA: What's the make/model of your device? How old is it?
Customer: hewlett packard about 8 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just in the last 3 months
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no....I am spending too much time on this already. Just reset my password ***** keep it permanently on file: ABCD1234
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,
I'm sorry about the issue. What kind of password ***** you looking for?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Does your HP computer have Windows xp, vista, or 7, or 8, 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Related Computer Questions