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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Want to recover password for my yahoo. account, no, i think

Customer Question

want to recover password ***** my yahoo. account
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: i think so my son was helping me on the computer to put in some new bookmarks
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

May I have the Yahoo! address you need assistance with please?

Customer: replied 3 months ago.
my address?
Expert:  Byron replied 3 months ago.

Yes, please. The Yahoo! email address you need password ***** with.

Customer: replied 3 months ago.
Expert:  Byron replied 3 months ago.

Please open any Yahoo app on your cell phone and tap the Account Key icon and let me the the Account Key please.

Expert:  Byron replied 3 months ago.

If you don't see the Account Key icon, may I have the last 4 digits of your phone number ending in 57

and the Account Key can be sent via text message to the phone.