For Online Computer Support, Ask a Computer Technician
Hello,I am the person that will be helping you today.
I must ask a question or two before we begin. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
I am understanding that you have a phone with a lock pattern on the phone and the phone is locked.
Do you have a google account for the computer?
I will type out the steps to unlock the android phone with the google account.
Android device manager - bypass screen
lock screen1. The device must be switched on, connected to the internet, and have a Google account.2.On your PC got to: www.google.com/android/devicemanagerEnter in your account and Google will
start searching your device.3. Once the device is found you have
three options:a. Ring the deviceb. The next option is "Lock".Your current lock screen will be replaced with a password ***** Don't use your Google account passwordEvery time I'm using - 1234Now go the phone:Now, form Settings > Security you can
change your Screen Lock.c. Factory reset the phone - this will
remove all of the data and the programs
from the phone.
Please rate my service with 5 stars. It has been my pleasure to assist you. If you are satisfied, rate me at 5 stars. If you are not satisfied with the results please let me know and we will continue to work on this issue until you are satisfied.Richard H