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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a 15" Asus monitor to connect w/my lenovo

Customer Question

I purchased a 15" Asus monitor to connect w/my lenovo thinkpad. The thinkpad is not detecting the monitor, even after downloading the drivers.
JA: Just to clarify, what's the exact model of your ThinkPad?
Customer: not sure. where would i find that?
JA: Have you installed any updates recently?
Customer: no. but it was brand new when I got it a couple of weeks ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Dan replied 3 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please what version of Windows you are using and how you are connecting the monitor?