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Andy, Computer Consultant
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Samsung Galaxy Tab Pro. The model is SM-T520, Ser #

Customer Question

I have a Samsung Galaxy Tab Pro. The model is SM-T520, Ser # RF2F12CSJXK.I have a few hundred photos in various albums on the "Gallery" app.My question is simply, how can I transfer photos/albums from the tablet to a desk top computer?
Submitted: 4 months ago.
Category: Computer
Expert:  PC_Wizzard replied 4 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you have the USB cable?

Expert:  PC_Wizzard replied 4 months ago.
  • 1.Attach the USB cable to your tablet and to a free USB port on your PC

  • 2.Double-click Open device to view files

  • 3.Double-click Tablet

  • 4.Open the DCIM folder

  • 5.Open the Camera folder

  • 6.Locate and select the photos and videos you wish to transfer to your computer

  • 7.Drag and drop the selected files into the desired folder on your PC

  • 8.Detach the USB cable

Customer: replied 4 months ago.
My tablet is on. I've gone to the Gallery app and clicked on the album I wish to transfer.I have a new folder established in the pictures section on my PC.How do I drag and drop from the tablet to the PC?
Expert:  PC_Wizzard replied 4 months ago.

You need to open the tablet drive on your pc

Please open Computer and tell me what drives you see there?

Expert:  PC_Wizzard replied 4 months ago.

So you will not do it from the tablet, you will browse to the picture folder through your computer to it and copy it from there

Customer: replied 4 months ago.
wherehow do i find the tablet drive on my PC?
Expert:  PC_Wizzard replied 4 months ago.

Open up Computer from the start menu and tell me what drives letter you see there?

There should be a C and more drive letters

Expert:  PC_Wizzard replied 4 months ago.

Should be under Portable Devices

Expert:  PC_Wizzard replied 4 months ago.

Please see video here

This is for a phone but the steps are the same

https://www.youtube.com/watch?v=QyPKB0ovsXg

Expert:  PC_Wizzard replied 4 months ago.

Did you manage to do this?

Expert:  PC_Wizzard replied 4 months ago.

I will be going offline soon,I just want to check if you need more info?

Expert:  PC_Wizzard replied 4 months ago.

Hi

I'm Just following up if this worked for you?