How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

On my MacBook Air when clicking on" Mail" nothing happens.

Customer Question

On my MacBook Air when clicking on " Mail " nothing happens. All other icons open up without a problem. Software up todate.
JA: Just to clarify, how old is your MacBook Air and what operating system are you running?
Customer: 13 inch Early 2015, mac OS Sierra, Version 10.12.4
JA: Have you installed any updates recently?
Customer: On Friday.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks.
Submitted: 4 months ago.
Category: Computer
Expert:  Jason Jones replied 4 months ago.

Hello,

When you attempt to open the mail application does anything happen at all? Are you given any error messages?

- Jason