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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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1. I have two computers, both HJPs. One laptop and one

Customer Question

1. I have two computers, both HJPs. One laptop and one regular.(?) Wem have been w/o service follr a week (Windstream)
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Todddday a tech from wiindstreeam came and put a new modem in the one that's not the laptop . I cannmot geet on the internet on the lapyoooop. How do I do mthis??
JA: Have you installed any updates recently?
Customer: Last week when we stikll had service.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Such asss.... Oh, I have the Geek's service agreement.
Submitted: 3 months ago.
Category: Computer
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Did Windstream give you a modem/router/wifi combo box or did they

give you only a modem and you're using your own wireless router?

Please use the area just below this to reply. Thank you.