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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Nothing yet. I just want to make sure I'm protected from

Customer Question

Nothing yet. I just want to make sure I'm protected from this latest virus. (Other than the fact that I hate Windows 10.)
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: HP G60-635DX, running Windows 10.
JA: Have you installed any updates recently?
Customer: I don't think so. I tend to be bad about skipping thom because I don't want to take the time to do so. (My bad!)
JA: Anything else you want the computer expert to know before I connect you?
Customer: How can I get rid of all this gaming crap on Windows 10? This 72 year old woman does not use it and it takes up way too much memory. I liked the old MS games.
Submitted: 4 months ago.
Category: Computer
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks