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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Where did you purchase the microsoft office?
Have you paid for it yet or just the free version requested?
What email did you use on the purchase page?
Okay, you said you needed the product number for that code.
An Office product key uses a combination of 25 letters and numbers in this format:
Look in the email conformation you got for that subscription after you paid fo rit.
It will be in your replies from microsoft to the email you signed up with.
If it is not there, it may not be activated it. It is tied to that email. Have you downloaded the link
for software yet and tried to install?
Also, that is an automated remote offer. Just ignore it unless it is needed from you. It is optional only.