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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to access AOL mail.com Keep getting error

Customer Question

I am unable to access AOL mail.com Keep getting error message when entering my username/email address and password.
JA: How long have you had this issue with your A.O.L. account?
Customer: Since about 2 a.m.
JA: Have you installed any updates recently?
Customer: Updates for windows are automatically installed
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I have had the same password ***** was able to access the email yesterday
Submitted: 4 months ago.
Category: Computer
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.