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Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Did you have Print Shop 23 or PS 20 installed on the computer before you updated to windows 10?
Or, did you try to install them after the upgrade. And if you want to speak over the phone or have me connect to your computer, please let me know.