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Forgot yahoo password. There's no way yahoo will help. 3…

Customer Question
Forgot yahoo password. There's...

Forgot yahoo password. There's no way yahoo will help.

Technician's Assistant: When did you last reset your username and password?

3 years ago.

Technician's Assistant: Have you installed any updates recently?

The security questions, for this particular account, I've forgotten.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Windows 10. Two days ago.

Submitted: 1 year ago.Category: Computer
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Answered in 3 minutes by:
5/12/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 1 year ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 1 year ago

What browser did you use for your yahoo login? Firefox, chrome, IE, etc?

Was it 'stored' with the password ***** you just hit enter to sign in?

Or did you use the email client on the pc?

Is your yahoo thru another email such as live, verizon, etc?

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Customer reply replied 1 year ago
Same browser I've been using for years...Google. I haven't changed my password ***** 3-4 yrs. Yahoo.
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 1 year ago

Google isnt a browser. It is a search engine.

Browsers are things like Firefox, Chrome, Internet Explorer (light blue e) Edge on windows 10 (dark blue e) etc?

I tried to accept your request for a secure remote connection ( screen sharing ) and it said payment failed. This sometimes happens if your bank or credit card company blocks the transaction and a quick call to them will usually lift the block

For further information you can call our customer service department.

1.888.862.921

We can continue written until you get time to take care of the call.

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