Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My computer has lost all my settings, hp, no you people shut…

Customer Question
My computer has lost...

My computer has lost all my settings

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Hp

Technician's Assistant: Have you installed any updates recently?

No you people shut me off from what i can tell

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Just fix my computer i am sure it is about money big brother

Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
5/12/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 1 year ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,501
Experience: Over 10 years of professional experience.
Verified

Hello,

What was done to cause the losing of settings?

- Jason

Ask Your Own Computer Question
Tech Support Specialist: Jason Jones, Computer Expert replied 1 year ago

I see that you have created a duplicate task. Please, do not do that because that may incur an extra charge. I closed the duplicate task so that doesn't happen.

Do you wish for me to remotely connect to your system so that I can fix this problem for you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I HAD MY COMPUTER STOPPED BY A VIRUS WARNING, FROM WINDOWS
I HAD MY COMPUTER STOPPED BY A VIRUS WARNING, FROM WINDOWS IT GAVE ME A NUMBER TO CALL TO FIX IT,I DID CALL I THINK IT WAS A BIG MISTAKE BECAUSE THEY WANTED MONEY TO FIX MY COMPUTER I ENDED THE CALL B… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
Dell Laptop starts up by itself. N5040 model.Have checked
Dell Laptop starts up by itself. N5040 model. Have checked all Windows 7 points that I know of that might cause it to wake up at 3 AM. Windows Update I have shut off, Hibernation mode disabled. I have… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
3000 + of my stored emails were deleted by Google aobut 3 weeks
3000 + of my stored emails were deleted by Google aobut 3 weeks ago, and I cannot recover and any them, and many were very valuable to me. I am angry and very fffrueatated, with this "Big Brother" beh… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
The power on-off switch on my HP Pavillion Elite M9000T Desktop
The power on-off switch on my HP Pavillion Elite M9000T Desktop Computer failed yesterday morning. The switch action sticks and when I am able to actuate it, it still doesn't switch power on or off. T… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Laptop starting shutting down. Bought new HP cord. Work for
Laptop starting shutting down. Bought new HP cord. Work for very short time then nothing. Ordered new battery. Charged for a day and then worked for almost half a day. Not nothing at all again.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have WINDOWS 7 and I am having so many problems with my games.
I have WINDOWS 7 and I am having so many problems with my games. I keep receiving messages that the CATALYST CONTROL CENTER has stopped working and that Microsoft is trying to fix the problem. Did the… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Purchased a HP Officejet J4580 All in one but driver is not
Purchased a HP Officejet J4580 All in one but driver is not supported by OS Windows 7. Cannot download because of bad connection to Internet. What do I do now?… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Last Thursday I shut off my computer and it has downloads to
Last Thursday I shut off my computer and it has downloads to complete before it shut off. Friday Night I logged back in and would not come on. I shut if off and started again. this time it came on but… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have an HP touchsmart 600-1265qd with a NVIDIA GT230 card.
I have an HP touchsmart(NNN) NNN-NNNNd with a NVIDIA GT230 card. I have only had the system since August and it is crashing all the time. Sometimes I get an error message saying the display driver has… read more
Route Ranger
Route Ranger
Chief Information Security Officer
Vocational, Technical or Trade Scho
140 satisfied customers
Have a HP lap-top serial #K6JC9-D6YH6-5RGV8...purchased at
Have a HP lap-top serial #K6JC9-D6YH6-5RGV8...purchased at future shop in calgary,in June 2007 also got 3 year extended warranty.Since August 2009,the thing locks-up, and scrolls muti-colors and have … read more
bill
bill
ctc
Associate Degree
309 satisfied customers
when poering my tx 1000 all lights lit up for a momment and
when poering my tx 1000 all lights lit up for a momment and then computer shuts down without powering up or loading windows. what can couse that? Thank you.… read more
Jerry
Jerry
Computer Support Specialist
Bachelor\u0027s Degree
13 satisfied customers
Since I purchased my computer I keep having incidents that
Since I purchased my computer I keep having incidents that cause my computer to turn off and then start up again in order to allow certain updates from the manufacturer to be completed. When this happ… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my Brother printer HL 5240 is no longer printing and I am in
my Brother printer HL 5240 is no longer printing and I am in a big printig job. The drumlight came on and then it sopped. Now the Status light blinks through all of its colors. I installed a new drum … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
WE JUST BOUGHT A NEW PC , BRAND EMACHINE , NEVER HEARD OF THE
WE JUST BOUGHT A NEW PC , BRAND EMACHINE , NEVER HEARD OF THE BRAND BUT IT SEAMED TO HAVE JUST WHAT WE NEEDED . WAS TOLD THEY ARE NOT A GOOD PC. WOULD LIKE YOUR INPUT.WE HAVE ALWAY HAD HP. ALSO BOUGHT… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor\u0027s Degree
394 satisfied customers
I have a Compaq Presario 5190 since about 1998. I have all
I have a Compaq Presario 5190 since about 1998. I have all my Family Genealogy on it. I forgot what computer printer would fit when Circuit City fixed it back about 1992-3. I need a printer for it and… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i have a hp pavillion dv6700 notebook pc, it is currently set
i have a hp pavillion dv6700 notebook pc, it is currently set to power saver on my battery because if I set it on performance or balanced in apporx. 10 minutes my computer will shut down by itself..no… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
The HP photosmart printer I have is not powering up - it goes
The HP photosmart printer I have is not powering up - it goes into blinking red and will not turn on. the model is HP photosmart 7760… read more
w.olson
w.olson
Systems Administrator
High School or GED
186 satisfied customers
I had a question about an email that I received a while
I had a question about an email that I received a while back the heading to the email was as follows Subj:&nbs p; Re: Question &n bsp; Date: 9/25/2007 857:32 A.M. Eastern Daylight Time From: & nbsp; &… read more
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
1,890 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x