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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have updated Adobe Flashplayer but continue to have

Customer Question

I have updated Adobe Flashplayer but continue to have trouble with some video. I am told to update Flashplyer
JA: What kind of computer do you have?
Customer: Toshiba Qosmio.
JA: Have you installed any updates recently?
Customer: Microsoft is constantly updating. I also have installed updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

On which site are you getting this message?

Please let me know

Thank you

Customer: replied 5 months ago.
Expert:  Richard replied 5 months ago.

The error about Flash player on Just Answer? This site?

Customer: replied 5 months ago.
No thanks. I paid $5 to JustAnswer and lost connection because I could not enter a US mobile. I have lost confidence but would appreciate my money back.
Expert:  Richard replied 5 months ago.


Customer: replied 5 months ago.
The payment problem occured on JustAnswer
Customer: replied 5 months ago.
I think that this is the last time I try to do business with the US
Customer: replied 5 months ago.
You've got my money and now seem to be ignoring me
Expert:  dianne-cssm replied 5 months ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
Thank you, ***** ***** Customer Support Team.
Expert:  Richard replied 5 months ago.

Hi there

I processed the refund as you requested