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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I purchased my Lenovo Computer I also purchased a

Customer Question

When I purchased my Lenovo Computer I also purchased a Win8.1 driver. I have installed the driver but I cannot find the file . CAN YOU GIVE ME DIRECTION?
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: LenoVO
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. Just help me find my Win8.1
Submitted: 4 months ago.
Category: Computer
Expert:  ChrisC replied 4 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

What driver specifically are you looking for? Drivers correspond to some specific hardware device. Win 8.1 is an operating system, not a driver.

Customer: replied 4 months ago.
driver pack 6.1 for consumer desktops
Customer: replied 4 months ago.
These additional charges to use my computer after I paid extra money for this Win 8.1 is a bit too expensive for me. If you can't answer my question then just refund my money and cancel the subscription.Thank you
Expert:  ChrisC replied 4 months ago.

The remote asssistance is just not an offer and not required. However, I am not sure what you're referring to in regard to the Driver Pack.

I will opt out of the question and open it up to other Experts. You will be notified when there's another reply.