How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

In need to get out of google acct. questions as all i want

Customer Question

in need to get out of google acct. questions as all i want to do is get into my e mail section as that is all i have ever used that. i always use and nothing else. pls help me in this area. i am not looking to get into google acct. thanks. bob
JA: How long have you had this issue with your Gmail account?
Customer: 2 to 3 days. when i accidently did some thing wrong.
JA: Have you installed any updates recently?
Customer: no, but i keep getting google asking me for my accout and pass works which i do not know any. need your help. tks
JA: Anything else you want the computer expert to know before I connect you?
Customer: i only want to turn on my computer and get into my e mail
Submitted: 4 months ago.
Category: Computer
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks