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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Not my computer; a smartphone. It won't connect to 4g even

Customer Question

not my computer; a smartphone. It won't connect to 4g even though I have all the data settings turned on, and have an unlimited data plan
JA: Have you tested the connections by doing a ping utility test?
Customer: No! What is that and how do I do it?
JA: Have you installed any updates recently?
Customer: only the automatic ones
JA: Anything else you want the computer expert to know before I connect you?
Customer: that's pretty much all there is to it
Submitted: 4 months ago.
Category: Computer
Expert:  Samuel Kresslein replied 4 months ago.

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Expert:  Samuel Kresslein replied 4 months ago.

Do you have 3G data or none at all?