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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows defender antivirus keeps finding threats & can not

Customer Question

windows defender antivirus keeps finding threats & can not finish removing the viruses...threat detail: Expoit:SWF/Meadgive
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: No idea how to get it removed. I have down full scan & didnt help
JA: Have you installed any updates recently?
Customer: no unles it was down automatically without me knowing
JA: Anything else you want the computer expert to know before I connect you?
Customer: I believe this is the only issue. thanks
Submitted: 5 months ago.
Category: Computer
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

Can I connect to your computer to remove the virus?