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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a newer Dell computer. Last night it shows

Customer Question

I have a newer Dell computer. Last night it shows "Configuring Windows Updates" and it stuck at 30% complete for many, many hours without changing, even now at 8:15am the next morning. What should I do?
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: It is Dell Inspiron 15, 5000 series. It is Windows 7 Professional.
JA: Have you installed any updates recently?
Customer: Not that I could remember.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 4 months ago.
Category: Computer
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Press and hold the power button until Shutdown , Restart the Computer , if prompted with a screen Select start windows normally. Let me know if this solves the issue.