How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Avg web tuneup was placed in my program files x86 where my

Customer Question

avg web tuneup was placed in my program files x86 where my big fish games are stored and now i cant download my games
JA: What kind of computer do you have?
Customer: hp notebook laptop 8.1
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: why cant i uninstall avg tuneup? not using it, and messing up my games or may need you to accept the games.
Submitted: 4 months ago.
Category: Computer
Expert:  arsufi2002 replied 4 months ago.

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Expert:  arsufi2002 replied 4 months ago.

Did you get any error messages while trying to uninstall AVG tuneup?