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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I permitted a so called Windows Repair person to do changes

Customer Question

I permitted a so called Windows Repair person to do changes to my computer. I think it was a scam Anna
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: HPlaptop windows 7
JA: Have you installed any updates recently?
Customer: no but the scammer had access to remotely use my computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: how do you know when a person is not a true repairman?
Submitted: 4 months ago.
Category: Computer
Expert:  arsufi2002 replied 4 months ago.

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Expert:  arsufi2002 replied 4 months ago.

Why did you give that person access to repair your computer? Is there something wrong with your computer?