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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ive been on with someone he told me to go to https

Customer Question

ive been on with someone he told me to go to https ://g.co/recover....than what
JA: What kind of computer do you have?
Customer: dell
JA: Have you installed any updates recently?
Customer: no my granderdaughter was no it while i was gone so i dont know what she did
JA: Anything else you want the computer expert to know before I connect you?
Customer: the writing is very small panel control is squzzedcant see anything i dont know how to make any thing bigger
Submitted: 5 months ago.
Category: Computer
Expert:  arsufi2002 replied 5 months ago.

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Expert:  arsufi2002 replied 5 months ago.

Is it okay if i remotely connect to your computer, so that I can directly check and resolve the problem for you while you can watch me doing the same on your screen?