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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot get into my gmail, A couple of days. I lost my i

Customer Question

I cannot get into my gmail
JA: How long have you had this issue with your Gmail account?
Customer: A couple of days. I lost my i phone and went to the apple store got a new one and now google doesn't know me
JA: Have you installed any updates recently?
Customer: No. I don't think so.Apple gave me a different identity than what google knows or anything knows. I have to reintroduce my self to google and everything.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think thats it.
Submitted: 4 months ago.
Category: Computer
Expert:  Martin replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Expert:  Martin replied 4 months ago.

Do you remember your Gmail address?

Expert:  Martin replied 4 months ago.

Hello, do you still need help with this?