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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5642
Experience:  B.Sc. Computer Science with Honors
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Can you tell me how to restore my acer tablet to factory

Customer Question

can you tell me how to restore my acer tablet to factory settings or scrun=b it please?
JA: Just to clarify, what's the exact model of your Acer? And what operating system are you running?
Customer: good question hang on while i figure that out.
JA: Have you installed any updates recently?
Customer: its my husband's machine so I doubt it,
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Michelle replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 5 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

  1. Power off the tablet. Press and hold the Volume Up and the Power button. ...
  2. [SD Image Update Mode]
  3. wipe data/factory reset.
  4. Yes - delete all user data.
  5. Reboot system now.
  6. Your tablet will reboot and go to the Welcome screen.

Let me know how it goes.