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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't get the micro soft solitaire games. All it does is

Customer Question

I can't get the micro soft solitaire games. All it does is load the blue screen but the choice of games never comes up.
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: it's an hp and not sure what model. This has been going on now for 3 days.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so??
Submitted: 4 months ago.
Category: Computer
Expert:  ChrisC replied 4 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

At this point have you tried to uninstall and reinstall the application or done any troubleshooting at all?